This website is operated by Joybox. Throughout the site, the terms “we,” “us,” and “our” refer to Joybox. Joybox provides this website, including all information, tools, products, and services available through the site, subject to your acceptance of the terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing a product from us, you engage with our Service and agree to be bound by these Terms of Service (“Terms”), including any additional policies and terms referenced on this website.
These Terms apply to all users of the website, including visitors, customers, merchants, vendors, and contributors of content. Please read these Terms carefully before accessing or using our website. If you do not agree with any part of these Terms, you should not access or use our Services.
Our store may use third-party platforms, service providers, payment gateways, and technology partners to operate and provide our e-commerce services.
By agreeing to these Terms, you confirm that you are at least 18 years of age, the age of majority in India. If you are under 18, you may use this website only with the involvement and consent of a parent or legal guardian.
You may not use our products or Services for any illegal or unauthorized purpose or violate any applicable laws of India, including intellectual property laws.
Any violation of these Terms may result in the suspension or termination of your access to our Services.
We reserve the right to refuse service to anyone at any time where permitted by law.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, or Services without our prior written permission.
All original content created by Joybox, including website content, product descriptions, policies, branding, graphics, and other materials, is protected under applicable intellectual property laws.
Logos, trademarks, brand names, and product images belonging to third parties remain the property of their respective owners and may be used on this website only for identification, compatibility, or resale purposes where applicable.
We make reasonable efforts to ensure that product descriptions, pricing, images, and availability information are accurate. However, errors, inaccuracies, or omissions may occasionally occur.
Product images are provided for illustrative purposes. Actual product packaging, colors, materials, dimensions, or features may vary depending on the manufacturer or product batch.
Customers are advised to carefully read product labels, instructions, specifications, and warnings before use.
All prices displayed on the website are in Indian Rupees (INR) and may include applicable taxes unless otherwise stated.
We reserve the right to modify product prices, offers, discounts, or availability at any time without prior notice.
Any additional taxes, levies, or charges applicable under local or state laws may be the responsibility of the customer where applicable.
Joybox uses third-party logistics and courier partners to process and deliver orders.
Once an order has been shipped, customers may receive tracking information through email, SMS, WhatsApp, or other available communication channels.
Estimated delivery timelines are provided for convenience and may vary due to courier operations, weather conditions, strikes, government restrictions, or other circumstances beyond our reasonable control.
Joybox is not responsible for delays caused by third-party courier or logistics partners after an order has been handed over for delivery. Please refer to our Shipping Policy for complete information.
All returns, refunds, replacements, and cancellations are governed by our Refund & Return Policy.
Customers are encouraged to review the applicable policy carefully before placing an order.
Your submission of personal information through our website is governed by our Privacy Policy.
By using our Services, you acknowledge and consent to the collection, use, and processing of your information in accordance with applicable Indian laws and our Privacy Policy.
Our website may provide access to third-party tools, applications, payment gateways, or external websites.
Joybox does not control and is not responsible for the availability, accuracy, reliability, policies, or content of third-party services or websites.
Any disputes, claims, or issues relating to third-party services should be addressed directly with the relevant provider.
If you submit reviews, comments, feedback, suggestions, or other content to Joybox, you grant us the right to use, reproduce, edit, publish, and display such content for legitimate business purposes, subject to applicable law.
You are responsible for the content you submit and must ensure that it does not violate any applicable laws, intellectual property rights, or third-party rights.
Online payments may be processed through authorized third-party payment gateways.
Joybox does not store sensitive card or banking information on its servers unless explicitly stated otherwise and handled in accordance with applicable security requirements.
In the event of a payment failure, delay, or transaction-related issue, you may contact your bank or the relevant payment service provider.
You may not use our website or Services for any unlawful or unauthorized purpose.
This includes, but is not limited to:
Violating applicable laws or regulations
Infringing intellectual property rights
Attempting fraudulent transactions
Uploading or distributing malware or harmful code
Sending spam or unsolicited communications
Interfering with the security or operation of our website
We reserve the right to suspend or terminate access to users found violating these rules.
Our products and Services are provided on an “as is” and “as available” basis, subject to applicable law.
Joybox does not guarantee that access to the website or Services will always be uninterrupted, secure, error-free, or free from technical issues.
To the maximum extent permitted by applicable law, Joybox shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website, products, or Services, including issues caused by third-party service providers, courier delays, or technical interruptions.
You agree to indemnify and hold harmless Joybox, its owners, employees, affiliates, and service providers from claims, damages, liabilities, or expenses arising from your violation of these Terms, misuse of our Services, or violation of applicable laws or third-party rights.
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from or relating to these Terms or the use of our Services shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.
Joybox reserves the right to update, modify, or replace any part of these Terms at any time.
Any changes will become effective when posted on this website. Your continued use of the website or Services after changes are posted constitutes acceptance of the updated Terms.
For any questions regarding these Terms of Service, please contact Joybox through the contact information provided on our website.